Effective Date: January 1, 2023
When registering for ReferTrac you can be certain that we have implemented comprehensive security practices to ensure that only registered users and those people who are provided authorized access to, can see your ReferTrac site. We respect your right to privacy and feel it is important for you to know how we handle the information we receive from you via our website at www.ReferTrac.com (the “Site”) and the site logins through our on-demand referral group software and services offered on the Site (the “Service”). The use of information collected through our service shall be limited to the purpose of providing the service for which the client has engaged ReferTrac.com.
When registering with an email address, we collect your full name, company or organization name and email address. When signing up for a paid plan, ReferTrac will collect credit card information and use a third-party intermediary to manage credit card processing. This intermediary is not permitted to store, retain, or use your billing information except for the sole purpose of credit card processing on ReferTrac’s behalf.
You may also provide personal information about other people, such as their name and email address. This information is only used for the sole purpose of completing your request or for whatever reason it may have been provided.
ReferTrac’s practice is not to use such personal information for marketing purposes unless explicitly authorized. ReferTrac may use the collected personal information and other information ReferTrac collects about your use of the Service, to operate and make the Service available to you, for billing, identification and authentication, to contact you about your use of the Service, research purposes and to generally improve the content and functionality of the Service and Site. On occasion we may send out email newsletters, if you wish to opt out of these newsletters, please follow the unsubscribe directions in these emails.
ReferTrac will retain your information for as long as your account is active or as needed to provide you services. We will also retain personal data we process on behalf of our clients for as long as needed to provide services to our client. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
ReferTrac may also transmit or share your personal information with its third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and other technology and services required to operate and maintain the Service, which may require that your personal information be transferred from your current location to the offices and servers of ReferTrac and the authorized third parties referred to here. These companies are authorized to use your personal information only as necessary to provide these services to us. Although ReferTrac owns the software, code, databases, and all rights to the ReferTrac application, you retain all rights to your data.
Technologies such as: cookies, beacons, tags and scripts are used by ReferTrac and our partners, marketing partners, affiliates, or analytics or service providers, or online customer support provider. These technologies are used in analyzing trends, administering the site, tracking users’ movements around the site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.
As is true of most web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.
We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole. We do not link this automatically-collected data to personal information.
We use Local Storage (LS) such as HTML5 to store content information and preferences. Third parties with whom we partner to provide certain features on our site or to display advertising based upon your Web browsing activity use LS such as HTML5 to collect and store information. Various browsers may offer their own management tools for removing HTML5 LS.
Except as described in this policy, ReferTrac will not give, sell, rent, share or loan any personal information to any third party. We may disclose such information to respond to subpoenas, court orders, or legal process (including requests to meet national security or law enforcement requirements), or to establish or exercise our legal rights or defend against legal claims.
We may also share such information if we believe it is necessary in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our Terms of Service, or as otherwise required by law. ReferTrac may also provide non-personal, summary or group statistics about our customers, sales, traffic patterns, and related Site information to reputable third-party vendors, but these statistics will include no personal information.
The Service and Site are not intended for, nor does ReferTrac knowingly collect any personal information from children under the age of 18.
The security of your personal information and your clients information is important to us. ReferTrac maintains reasonable security measures to protect your information from loss, destruction, misuse, unauthorized access or disclosure. When you enter sensitive information, such as a credit card number, on our order forms and login credentials on our platform login page, we encrypt the transmission of that information using secure socket layer technology (SSL). These technologies help ensure that your data is safe, secure, and only available to you and to those you provided authorized access. However, no data transmission over the Internet or information storage technology can be guaranteed to be 100% secure due to the nature of the distributed network that is the Internet. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Web site, you can contact us at email@example.com.
ReferTrac is SOC 2 compliant and maintains reasonable security measures to protect your information from loss, destruction, misuse, unauthorized access or disclosure.
When you access and use the Service, you are subject and bound to the Terms of Service
2980 Cahill Main
Fitchburg, WI 53711